EcomPrivacy Policy – EcomGST
1. Introduction
EcomGST (“we”, “our”, “us”) provides GST return preparation and related compliance services (“Services”). This Privacy Policy explains how we collect, use, process, and protect your information.
By using EcomGST, you agree to this Privacy Policy.
2. Information We Collect
2.1 Personal Information
We may collect:
- Name
- Email address
- Phone number
- Business/Firm name
- GSTIN(s)
- Billing and payment details
2.2 Client Data (User-Controlled Data)
Users may upload and manage:
- GST return data
- Sales and purchase records
- Invoice data
- Financial and compliance data
Clarification:
- This data belongs to the user and/or their clients
- EcomGST acts strictly as a data processor
2.3 Technical & Usage Data
We may collect:
- IP address
- Device and browser type
- Login activity
- Usage logs
2.4 Cookies
We use cookies for:
- Authentication
- Session management
- Performance and analytics
3. How We Use Information
We use collected information to:
- Provide GST return preparation services
- Generate reports and process filings
- Manage subscriptions and payments
- Improve system performance and features
- Monitor security and prevent fraud
- Provide customer support
- Send service-related updates and marketing communications
We do not sell user data.
4. Data Storage & Security
- Data is stored on secure infrastructure
- Access is restricted based on authorization levels
- Reasonable industry-standard safeguards are implemented
- Regular backups are maintained
Disclaimer: No system is completely secure.
5. Data Retention
- Data is retained as long as the user account is active
- Users may delete their data or account at any time
- Upon account deletion:
- Primary data is deleted
- Backup data is deleted during the next scheduled backup cycle
- Backup retention applies only to:
- Active users
- Users with valid paid plans
6. Data Sharing
6.1 Legal Compliance
We may disclose data if required by law, regulation, or government authority.
6.2 Service Providers
We may engage third-party service providers for:
- Payment processing
- Email communication
- Infrastructure and system operations
These providers are obligated to protect your data.
6.3 With User Consent
We may share data if you explicitly authorize us to do so.
7. Payments
We may use one or more third-party payment gateways to process payments. We do not store complete payment credentials such as card details on our servers.
8. Analytics
We may use analytics tools to understand user behavior and improve our Services.
9. User Rights
You have the right to:
- Access your data
- Modify or update your information
- Export your data
- Delete your account and associated data
Requests can be made via the contact details below.
10. Data Ownership
- Users retain full ownership of their data and their clients’ data
- EcomGST does not claim ownership over uploaded data
- We process data solely to provide our Services
11. Marketing Communication
We may send users:
- Service-related updates
- Product announcements
- Promotional or marketing messages
Users may opt out of marketing communications at any time.
12. Future Integrations
EcomGST may introduce integration with GST Portal APIs or other government systems in the future. Any such integrations will comply with applicable laws and data protection requirements.
13. Third-Party Links
Our platform may contain links to third-party websites or services. We are not responsible for their privacy practices.
14. Children’s Privacy
EcomGST is not intended for individuals under the age of 18. We do not knowingly collect data from minors.
15. Changes to This Policy
We may update this Privacy Policy from time to time. Updated versions will be posted with a revised “Last Updated” date.
16. Contact Information
Company: EcomGST
Email: support@ecomgst.com
Mobile: 9588562312